Zales Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Zales account.

Zales Login

You can login to Zales online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Zales's Login page (see below).



If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

Zales Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Zales's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.



Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at https://zales.com/.

By mail: You can mail your check to , . Before sending the payment you should call the customer service number (800) 311-5393 for reconfirmation.





By phone: Use the automated system to make a payment. The phone number is (800) 311-5393.

In Person: Pay at any of the nationwide customer service centers.

Zales Customer Support

Average Waiting time: 10 minutes.





Below you can find best ways to contact Zales support according to 37955 PaymentInformation users.

Phone Numbers
  • (800) 311-5393 (Support)
Addresses
  • , (Headquarters)

Zales Opening Hours

Monday 10:00 AM to 6:00 PM
Tuesday 10:00 AM to 6:00 PM
Wednesday 10:00 AM to 6:00 PM
Thursday 10:00 AM to 6:00 PM
Friday 10:00 AM to 6:00 PM
Saturday 10:00 AM to 1:00 PM
Sunday Closed

More Information

Name Zales
Also known as zales.com
Social Media Facebook,
Website https://zales.com/
Services Offered Credit Card
Categories Banking & Credit Cards

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: ,

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • (800) 311-5393

Does it have any social media page?

Yes, the company has profile(s) on :

FAQ

Can I pay my Zales bill over the phone?

Comenity Capital Bank has an automated Zales credit card payment number so customers can pay their Zales credit card bills by phone. Simply dial Zales credit card customer service at 844-271-2708 and you'll be connected with the automated phone system.

Can you make payments at Zales?

Yes, you can make online payments 24 hours a day, 7 days a week. To avoid a late fee, your payment must be successfully submitted by 8PM EST on or before your due date. I changed my payment due day.

What bank does Zales credit card use?

Comenity BankThe Zales Credit Card, which is issued by Comenity Bank, is a standard store credit card good for purchases in Zales stores or online at Zales.com.

How do I find my Zales credit card number?

If you do not have your Zales The Diamond Card number, please call 1-844-271-2715 (TDD/TTY: 1-888-819-1918). I need Account documentation. Where can I find it? You can access your Zales The Diamond Card agreement by visiting the Credit Card Agreement directory.

Can I pay my Zales bill over the phone?

Comenity Capital Bank has an automated Zales credit card payment number so customers can pay their Zales credit card bills by phone. Simply dial Zales credit card customer service at 844-271-2708 and you'll be connected with the automated phone system.

How do I close my Zales credit card?

I want to close my account. We're sorry to hear that you're considering closing your account. For assistance, please call Customer Care at 1-844-271-2715, TDD/TTY: 1-888-819-1918 or send us a message via Secure Message Center.

Can you make payments at Zales?

Yes, you can make online payments 24 hours a day, 7 days a week. To avoid a late fee, your payment must be successfully submitted by 8PM EST on or before your due date. I changed my payment due day.

What is the Zales Diamond card?

Become a Zales Diamond Credit Cardholder and Enjoy these Exclusive Benefits: Receive exclusive cardholder only coupons, jewelry inspection reminders and cleaning notifications via email** throughout the year. OFF on your birthday+ FREE standard shipping.

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