Shentel Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Shentel account.

Shentel Login

You can login to Shentel online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Shentel's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

Shentel Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Shentel's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at

By mail: You can mail your check to 106 S. Main Street Edinburg, Va 22824. Before sending the payment you should call the customer service number 540-984-5224 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 540-984-5224.

In Person: Pay at any of the nationwide customer service centers.

Shentel Customer Support

Average Waiting time: 7 minutes.

Below you can find best ways to contact Shentel support according to 45547 PaymentInformation users.

Phone Numbers
  • 540-984-5224 (Contact)
  • 800-SHENTEL (Support)
Email Addresses
  • (Contact)
  • 106 S. Main Street Edinburg, Va 22824 (Headquarters)
  • 106 S Main St Edinburg, Va 22824 (Customer Service)
  • Po Box 459 Edinburg, Va 22824 (Mailing)

Shentel Opening Hours

Monday 9:00 AM to 5:00 PM
Tuesday 9:00 AM to 5:00 PM
Wednesday 9:00 AM to 5:00 PM
Thursday 9:00 AM to 5:00 PM
Friday 9:00 AM to 5:00 PM
Saturday 9:00 AM to 12:00 PM
Sunday Closed

More Information

Name Shentel
Also known as
Social Media LinkedIn,
Services Offered Internet and Cable & Satellite
Categories Phone, TV, Internet

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: 106 S. Main Street Edinburg, Va 22824

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 540-984-5224

  • 800-SHENTEL

Alternatively you can also email them at:


Does it have any social media page?

Yes, the company has profile(s) on :


Does shentel service my area?

Shentel offers internet service across five states with the greatest coverage in Virginia, West Virginia, and Maryland. ... Its fiber service is available to approximately 539,000 people, making it the 15th largest provider of fiber broadband in the U.S. by coverage area.

Is shentel Internet any good?

Overall: Great. Fastest service offered in my area. Good: Fast Internet, HD Channels, Affordable, No contract! Overall: VERY LOW value!

How fast is shentel Internet?

Shentel has the fastest High-Speed Internet in your area. Speeds up to 101Mbps are available in most areas. Download movies, stream video content, and use multiple Internet connected devices at the same time with ease.

How do I cancel shentel Internet?

Monthly service charges will be pro-rated if you cancel service. You may cancel service at any time by notifying Shentel during our business hours at 1-800-SHENTEL, option 4. Payments may be mailed to PO Box 488 Edinburg, VA 22824 or brought into our business office at 106 S.

Review Shentel