Shell Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Shell account.

Shell Login

You can login to Shell online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Shell's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

Shell Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Shell's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at

By mail: You can mail your check to Po Box 183019 Columbus, Oh 43218. Before sending the payment you should call the customer service number (888) 467-4355 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is (888) 467-4355.

In Person: Pay at any of the nationwide customer service centers.

Shell Customer Support

Average Waiting time: 9 minutes.

Below you can find best ways to contact Shell support according to 47558 PaymentInformation users.

Phone Numbers
  • (888) 467-4355 (Support)
Email Addresses
  • (Support)
  • Po Box 183019 Columbus, Oh 43218 (Headquarters)

Shell Opening Hours

Monday 9:30 AM to 5:30 PM
Tuesday 9:30 AM to 5:30 PM
Wednesday 9:30 AM to 5:30 PM
Thursday 9:30 AM to 5:30 PM
Friday 9:30 AM to 5:30 PM
Saturday 9:30 AM to 12:30 PM
Sunday Closed

More Information

Name Shell
Also known as SHELL FLEET PLUS
Services Offered Other

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: Po Box 183019 Columbus, Oh 43218

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • (888) 467-4355

Alternatively you can also email them at:


Does it have any social media page?

Yes, the company has profile(s) on :





How do I pay my shell bill online?

Contact Shell CardsCustomer service for existing card members: 800-331-3703.To apply: 1-877-MY-SHELL (1-877-697-4355) or click here the Shell | Fuel Rewards® Credit Cards.For online account management and bill payment: Credit Card Processing: For mailing payment: PO Box 9001011 Louisville Kentucky › motorist › ways-to-pay › contact-shell-cardsContact Shell Cards | Shell United States - Shell Oil › motorist › ways-to-pay › contact-shell-cards

How do I pay my Shell credit card?

2. Dial 800-331-3703 to reach the automated payment system. 3. Press “one” to access account information by your credit card number, or press “two” to access the information by your Social Security number.

Can you buy gas online?

It is possible to buy most gas gift cards online. ... For instance, ExxonMobil produces gas gift cards that can be used at ExxonMobil gas stations. Sunoco produces gas gift cards that can be used at Sunoco gas stations. But you cannot use a Sunoco gas gift card at an ExxonMobil gas station.

How can I pay for gas with no money?

If you need gas, but don't have a lot of money, you can get a full tank if you have at least on your debit card. What you have to do is use your debit card as a credit card at the gas pump. Most stations will check to see if you have a little over on your card to allow the transaction.

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