Pepco Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Pepco account.

Pepco Login

You can login to Pepco online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Pepco's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

Pepco Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Pepco's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at

By mail: You can mail your check to 701 9th St Nw # 1300 Washington, Dc 20068. Before sending the payment you should call the customer service number 202-833-7500 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 202-833-7500.

In Person: Pay at any of the nationwide customer service centers.

Pepco Customer Support

Average Waiting time: 10 minutes.

Below you can find best ways to contact Pepco support according to 39989 PaymentInformation users.

Phone Numbers
  • 202-833-7500 (Contact)
  • 202-833-7500 (Support)
Email Addresses
  • (Contact)
  • (Support)
  • 701 9th St Nw # 1300 Washington, Dc 20068 (Headquarters)

Pepco Opening Hours

Monday 9:00 AM to 5:00 PM
Tuesday 9:00 AM to 5:00 PM
Wednesday 9:00 AM to 5:00 PM
Thursday 9:00 AM to 5:00 PM
Friday 9:00 AM to 5:00 PM
Saturday 9:00 AM to 12:00 PM
Sunday Closed

More Information

Name Pepco
Also known as Pepco Energy Services
Social Media Facebook, Twitter, Wikipedia, LinkedIn,
Services Offered Electric and Gas
Categories Utilities
Areas Covered DC, MD

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: 701 9th St Nw # 1300 Washington, Dc 20068

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 202-833-7500

  • 202-833-7500

  • 202-872-2000

  • 202-872-3432

  • 877-737-2662

  • 202-872-2369

Alternatively you can also email them at:



Does it have any social media page?

Yes, the company has profile(s) on :


How do I pay my Pepco bill online?

Support resources for Pepco are available online at If you pay your bill through the Pepco website, you should contact Pepco customer support directly. You can contact Pepco by phone at 202-833-7500 or email at

Where can I pay my Pepco bill in person?

In addition, Pepco customers can pay their electric bills at any branch of SunTrust and Allfirst banks....As always, customers may make in-person payments at several Pepco locations:Edison Place, 701 Ninth St., N.W., Washington, D.C.Forestville Business Office, 8300 Old Marlboro Pike, Forestville, Md.More items...•Oct 26, › News › PagesPepco's Electronic Bill Payment Options Provide Alternatives to › News › Pages

How do I start a Pepco service?

To Start Your ServiceIf you are a new customer entering our service area, fill out the Start Service form.Or contact us at › MyAccount › MyService › Pages › MovingChecklistMoving Checklist | Pepco - An Exelon › MyAccount › MyService › Pages › MovingChecklist

What time does Pepco open?

Customer Service: 202-833-7500​ Experience shorter wait times from Tuesday to Thursday between 11:00 a.m. and 4:00 p.m.

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