Oak Ridge Utility District Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Oak Ridge Utility District account.

Oak Ridge Utility District Login

You can login to Oak Ridge Utility District online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Oak Ridge Utility District's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

In case you have forgotten the account password, please visit Forgot Password page.

Oak Ridge Utility District Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Oak Ridge Utility District's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at https://orud.org/CurrentCustomers/AutomaticPaymentPlans.aspx.

By mail: You can mail your check to 120 S. Jefferson Circle P O Box 4189 Oak Ridge, Tn 37830. Before sending the payment you should call the customer service number 865-220-6600 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 865-220-6600.

In Person: Pay at any of the nationwide customer service centers.

Oak Ridge Utility District Customer Support

Average Waiting time: 10 minutes.

Below you can find best ways to contact Oak Ridge Utility District support according to 20131 PaymentInformation users.

Phone Numbers
  • 865-220-6600 (Contact)
  • 865-483-1377 (Support)
Email Addresses
  • ewaddell@orud.org (Support)
  • 120 S. Jefferson Circle P O Box 4189 Oak Ridge, Tn 37830 (Headquarters)

Oak Ridge Utility District Opening Hours

Monday 10:00 AM to 6:00 PM
Tuesday 10:00 AM to 6:00 PM
Wednesday 10:00 AM to 6:00 PM
Thursday 10:00 AM to 6:00 PM
Friday 10:00 AM to 6:00 PM
Saturday 10:00 AM to 1:00 PM
Sunday Closed

More Information

Name Oak Ridge Utility District
Also known as ORUD
Social Media Facebook, Wikipedia,
Website https://orud.org/
Services Offered Utility (Other)
Categories Utilities
Areas Covered TN, MS

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: 120 S. Jefferson Circle P O Box 4189 Oak Ridge, Tn 37830

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 865-220-6600

  • 865-483-1377

Alternatively you can also email them at:

  • ewaddell@orud.org

Does it have any social media page?

Yes, the company has profile(s) on :

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