New York Public Library Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your New York Public Library account.

New York Public Library Login

You can login to New York Public Library online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to New York Public Library's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

New York Public Library Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at New York Public Library's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at

By mail: You can mail your check to 5th Ave & 42nd St New York, Ny 10016. Before sending the payment you should call the customer service number 212-930-0800 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 212-930-0800.

In Person: Pay at any of the nationwide customer service centers.

New York Public Library Customer Support

Average Waiting time: 6 minutes.

Below you can find best ways to contact New York Public Library support according to 20586 PaymentInformation users.

Phone Numbers
  • 212-930-0800 (Contact)
  • (212) 930-0852 (Support)
Email Addresses
  • (Support)
  • 5th Ave & 42nd St New York, Ny 10016 (Headquarters)

New York Public Library Opening Hours

Monday 9:00 AM to 5:00 PM
Tuesday 9:00 AM to 5:00 PM
Wednesday 9:00 AM to 5:00 PM
Thursday 9:00 AM to 5:00 PM
Friday 9:00 AM to 5:00 PM
Saturday 9:00 AM to 12:00 PM
Sunday Closed

More Information

Name New York Public Library
Also known as
Social Media Facebook, Twitter, Wikipedia,
Services Offered Charity & Non-profit
Categories Education & Non-profit

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: 5th Ave & 42nd St New York, Ny 10016

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 212-930-0800

  • (212) 930-0852

Alternatively you can also email them at:


Does it have any social media page?

Yes, the company has profile(s) on :


How do I renew my NY Public Library books online?

How do I renew Library materials?Online.In person.Through Self-Service Checkout.Via The Library's Automated Telephone Renewal Service: (212) 262-7444.Via a call to your neighborhood › help › borrowing-materialsBorrowing Materials | The New York Public › help › borrowing-materials

How do I renew my NYPL card?

If you live in the metro area, you will need to visit a library location to renew your card. Non-metro users can email Patron Account Management at with a copy of their photo ID and proof of address.

Is New York Library free?

Admission is free, with the exception of some lectures that require advanced tickets to attend; for hours of operation, contact information, and details regarding tour times and special events visit the official website before planning your trip to the NY Public Library.

Can you check out books from the New York Public Library?

If you are looking for a book to check out and take with you, you can also search the catalog to find materials contained throughout the 87 NYPL Branch Libraries in the Bronx, Manhattan, and Staten Island.

Review New York Public Library