Illinois American Water Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Illinois American Water account.

Illinois American Water Login

You can login to Illinois American Water online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Illinois American Water's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

Illinois American Water Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Illinois American Water's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at

By mail: You can mail your check to 300 North Water Works Dr Belleville, Il 62223. Before sending the payment you should call the customer service number 800-422-2782 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 800-422-2782.

In Person: Pay at any of the nationwide customer service centers.

Illinois American Water Customer Support

Average Waiting time: 9 minutes.

Below you can find best ways to contact Illinois American Water support according to 36699 PaymentInformation users.

Phone Numbers
  • 800-422-2782 (Contact)
  • (800) 422-2782 (Support)
Email Addresses
  • (Contact)
  • (Support)
  • 300 North Water Works Dr Belleville, Il 62223 (Headquarters)

Illinois American Water Opening Hours

Monday 9:00 AM to 5:00 PM
Tuesday 9:00 AM to 5:00 PM
Wednesday 9:00 AM to 5:00 PM
Thursday 9:00 AM to 5:00 PM
Friday 9:00 AM to 5:00 PM
Saturday 9:00 AM to 12:00 PM
Sunday Closed

More Information

Name Illinois American Water
Also known as Illinois American Water Company
Social Media Twitter, Wikipedia,
Services Offered Water & Sewer
Categories Utilities

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: 300 North Water Works Dr Belleville, Il 62223

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 800-422-2782

  • (800) 422-2782

Alternatively you can also email them at:



Does it have any social media page?

Yes, the company has profile(s) on :


Can I pay my water bill over the phone?

Customers can pay their water bill over the phone by calling (866) 622-8292. ... Please note that if you wish to pay your bill using a credit or debit card, you will be charged a convenience fee of 2.25%.

Can I pay my water bill online?

Pay your water bill online using these three options: Make a one-time payment with your Mastercard, Visa, American Express or Discover Card. The credit card processing company will charge you a .95 fee. ... Enroll free of charge and schedule automatic payments to avoid late fees.

How do I pay my American water bill online?

Pay OnlineLog into MyWater to: Make a one-time payment using your bank account. This service is free of charge. ... To pay without registering for an account, visit Transaction fees apply for all payment methods. Be sure to have your account number › inaw › customer-service-billing › billing-payment-infoBilling & Payment Info - American › inaw › customer-service-billing › billing-payment-info

What is the phone number for American Water?

1 (800) 272-1325American Water Works

Review Illinois American Water