Gexa Energy Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Gexa Energy account.

Gexa Energy Login

You can login to Gexa Energy online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Gexa Energy's Login page (see below).



If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

In case you have forgotten the account password, please visit Forgot Password page.



Gexa Energy Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Gexa Energy's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at https://gexaenergy.com/.





By mail: You can mail your check to 20455 State Highway 249 Suite 200 Houston, Tx 77070. Before sending the payment you should call the customer service number 866-961-9399 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 866-961-9399.

In Person: Pay at any of the nationwide customer service centers.





Gexa Energy Customer Support

Average Waiting time: 10 minutes.

Below you can find best ways to contact Gexa Energy support according to 10429 PaymentInformation users.

Phone Numbers
  • 866-961-9399 (Contact)
  • (713) 961-9399 (Support)
Addresses
  • 20455 State Highway 249 Suite 200 Houston, Tx 77070 (Headquarters)

Gexa Energy Opening Hours

Monday 10:00 AM to 6:00 PM
Tuesday 10:00 AM to 6:00 PM
Wednesday 10:00 AM to 6:00 PM
Thursday 10:00 AM to 6:00 PM
Friday 10:00 AM to 6:00 PM
Saturday 10:00 AM to 1:00 PM
Sunday Closed

More Information

Name Gexa Energy
Also known as gexaenergy.com
Social Media Facebook, Wikipedia,
Website https://gexaenergy.com/
Services Offered Electric
Categories Utilities

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: 20455 State Highway 249 Suite 200 Houston, Tx 77070

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 866-961-9399

  • (713) 961-9399

Does it have any social media page?

Yes, the company has profile(s) on :

FAQ

How do I cancel my gexa energy account?

Disconnecting Your Service If you're moving your household to an area that is not serviced by Gexa Energy, you can call us toll-free at 866-961-9399 to disconnect your service. *Requests processed after 2:00pm (CST) will be connected the next business day, weather permitting.

What is my gexa service number?

To sign up with Gexa Energy, you can call our Customer Care center at (866) 329-4392 or complete your enrollment online here.

Does gexa energy have an app?

Yes, Gexa Energy's website can be viewed from your phone. In addition to that, you can also use Prism to see not only your Gexa Energy bill, but also all the rest of your monthly bills in one app.

Is gexa energy good?

Gexa is my favorite energy company “ Gexa is the best energy company we have used. We use less than 1000 kwh per month (500 on average) and they give us a credit of each month for that. Sometimes our bill is even negative and is subtracted from the next month's bill.

How do I cancel my gexa energy account?

Disconnecting Your Service If you're moving your household to an area that is not serviced by Gexa Energy, you can call us toll-free at 866-961-9399 to disconnect your service. *Requests processed after 2:00pm (CST) will be connected the next business day, weather permitting.

What is my gexa service number?

To sign up with Gexa Energy, you can call our Customer Care center at (866) 329-4392 or complete your enrollment online here.

Does gexa energy have an app?

Yes, Gexa Energy's website can be viewed from your phone. In addition to that, you can also use Prism to see not only your Gexa Energy bill, but also all the rest of your monthly bills in one app.

What is gexa residential usage credit?

The usage credit creates a low-price sweet spot at 1000 kWh. ... Gexa Energy's “Gexa Choice 6” showing at 4.5¢ per kWh. The rate includes a “monthly service fee” of .95 for consumption of less than 1000 kWh and a “residential usage credit” of for consumption of more than 999 kWh.

Where can I pay my gexa energy bill?

There are several options to pay your Gexa Energy bills. You can either pay online at Gexa Energy's website, or you can use Prism's mobile app to pay all your bills....Gexa Energy accepts the following forms of payment:Checking.Visa.MasterCard.Discover.www.prismmoney.com › pay › gexa-energyPay Gexa Energy with Prism • Prism - Prism Bills & Moneywww.prismmoney.com › pay › gexa-energy

How do I cancel my gexa energy account?

Disconnecting Your Service If you're moving your household to an area that is not serviced by Gexa Energy, you can call us toll-free at 866-961-9399 to disconnect your service. *Requests processed after 2:00pm (CST) will be connected the next business day, weather permitting.

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