Firstrade Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Firstrade account.

Firstrade Login

You can login to Firstrade online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Firstrade's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

Firstrade Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Firstrade's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at

By mail: You can mail your check to 133 25 37th Avenue Flushing, Ny 11354. Before sending the payment you should call the customer service number 800-869-8800 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 800-869-8800.

In Person: Pay at any of the nationwide customer service centers.

Firstrade Customer Support

Average Waiting time: 8 minutes.

Below you can find best ways to contact Firstrade support according to 21198 PaymentInformation users.

Phone Numbers
  • 800-869-8800 (Contact)
  • (800) 869-8800 (Support)
Email Addresses
  • (Support)
  • 133 25 37th Avenue Flushing, Ny 11354 (Headquarters)

Firstrade Opening Hours

Monday 10:00 AM to 6:00 PM
Tuesday 10:00 AM to 6:00 PM
Wednesday 10:00 AM to 6:00 PM
Thursday 10:00 AM to 6:00 PM
Friday 10:00 AM to 6:00 PM
Saturday 10:00 AM to 1:00 PM
Sunday Closed

More Information

Name Firstrade
Also known as
Services Offered Investments & Brokerage
Categories Investment

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: 133 25 37th Avenue Flushing, Ny 11354

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 800-869-8800

  • (800) 869-8800

Alternatively you can also email them at:


Does it have any social media page?

Yes, the company has profile(s) on :





Is firstrade safe?

Firstrade also offers international accounts for investors abroad who want to invest in the US market. Is Firstrade Safe? Firstrade doesn't guarantee returns on your investments with them, but they are a member of the SIPC, which provides protection should Firstrade go out of business.

Where is firstrade located?

Firstrade Securities is a stockbrokerage firm and broker-dealer headquartered in Flushing, New York that offers an electronic trading platform to trade financial assets including stocks, exchange-traded funds (ETF), options, mutual funds, and bonds.

Is firstrade a good broker?

That said, investors looking for a low-cost, well balanced, all round easy-to-use broker will find Firstrade a great fit. And, for Chinese-speaking investors, Firstrade is a winner.

How does firstrade make money?

Firstrade makes money primarily from interest generated on its credit balances and margin balances, similar to how a bank makes interest on deposits and mortgage income. Firstrade also receives income through routing venues and shares execution income.

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