Fairpoint Communications Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Fairpoint Communications account.

Fairpoint Communications Login

You can login to Fairpoint Communications online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Fairpoint Communications's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

Fairpoint Communications Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Fairpoint Communications's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at https://fairpoint.com/residential/.

By mail: You can mail your check to 521 E. Morehead St., Ste. 250 Charlotte, Nc 28202. Before sending the payment you should call the customer service number 866-377-3747 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 866-377-3747.

In Person: Pay at any of the nationwide customer service centers.

Fairpoint Communications Customer Support

Average Waiting time: 9 minutes.

Below you can find best ways to contact Fairpoint Communications support according to 17269 PaymentInformation users.

Phone Numbers
  • 866-377-3747 (Contact)
  • (866) 984-2001 (Support)
Email Addresses
  • investorrelations@fairpoint.com (Contact)
  • 521 E. Morehead St., Ste. 250 Charlotte, Nc 28202 (Headquarters)

Fairpoint Communications Opening Hours

Monday 10:00 AM to 6:00 PM
Tuesday 10:00 AM to 6:00 PM
Wednesday 10:00 AM to 6:00 PM
Thursday 10:00 AM to 6:00 PM
Friday 10:00 AM to 6:00 PM
Saturday 10:00 AM to 1:00 PM
Sunday Closed

More Information

Name Fairpoint Communications
Also known as fairpoint.com
Social Media Facebook, Twitter, Wikipedia, LinkedIn,
Website https://fairpoint.com/residential/
Services Offered Internet, Home Phone, and Cable & Satellite
Categories Phone, TV, Internet
Areas Covered WA, FL, PA, IL, NY, OH, AL, CO, GA, KS, MS, MO, NC, OK, VA, ID, ME, NH, VT

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: 521 E. Morehead St., Ste. 250 Charlotte, Nc 28202

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 866-377-3747

  • (866) 984-2001

Alternatively you can also email them at:

  • investorrelations@fairpoint.com

Does it have any social media page?

Yes, the company has profile(s) on :


How much is FairPoint high speed internet?

According to the company's website, the service provider offers three basic speed tiers: 4 Mbps, 15 Mbps and 30 Mbps. However, other than saying that prices start at .99 a month for up to 15 Mbps, the service provider's website offers little, if any, information about its Internet speeds and how they are priced.

Is Consolidated Communications FairPoint?

July 3, 2017 — Consolidated Communications Holdings, Inc. (NASDAQ: CNSL) announced today it has completed its acquisition of FairPoint Communications, Inc. ... The merger further positions the company as a leading broadband and business service provider across a 24-state service area.

How do I contact FairPoint communications?

*For immediate service, call our 24/7 Telephone Repair hotline at 1.866. 984.1611. *For immediate service, call our 24/7 Internet & Email Support hotline at 1.800. 240.5019 or chat with us online.

Is FairPoint still in business?

MATTOON, Ill., Feb. 20, 2018—Consolidated Communications (NASDAQ: CNSL) announces that effective today the company will operate as Consolidated Communications in its FairPoint Communications service area. The name change follows Consolidated's acquisition of FairPoint which closed last July.

How do I pay my Consolidated Communications Bill?

You can contact Consolidated Communications by phone at 844-968-7224 or email at cpni-notices@consolidated.com.

What is MyCCI?

MyCCI (MyCCIAccount.com) is Consolidated Communications' secure, personalized online account access and management tool for residential and business customers.

How do I cancel Consolidated Communications?

If you wish to cancel your Service, you may do so by calling Consolidated at 1-844-968-7224. Customers have the option to either purchase the Consolidated modem or wireless gateway for a one-time non-recurring charge (NRC) or lease this Equipment for a monthly recurring charge (MRC).

Who bought out FairPoint?

Consolidated Communications to buy FairPoint in .5 billion deal. (Reuters) - Consolidated Communications Holdings Inc said on Monday it would buy broadband service provider FairPoint Communications Inc in an all-stock deal valued at .5 billion, including debt.

How do I access my FairPoint email?

WebmailVisit the FairPoint Communications "My FairPoint" website.Click the "Email" link located in the upper right hand corner of the page.Type your FairPoint email address and password into the designated boxes. Click the "Log In" button to access your email.itstillworks.com › fairpoint-email-8339969How to Get to My FairPoint Email | It Still Worksitstillworks.com › fairpoint-email-8339969

How do I contact FairPoint communications?

*For immediate service, call our 24/7 Telephone Repair hotline at 1.866. 984.1611. *For immediate service, call our 24/7 Internet & Email Support hotline at 1.800. 240.5019 or chat with us online.

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