Entergy New Orleans Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Entergy New Orleans account.

Entergy New Orleans Login

You can login to Entergy New Orleans online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Entergy New Orleans's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

In case you have forgotten the account password, please visit Forgot Password page.

Entergy New Orleans Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Entergy New Orleans's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at https://entergy-neworleans.com/.

By mail: You can mail your check to 1600 Perdido St New Orleans, La 70112. Before sending the payment you should call the customer service number 800-368-3749 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 800-368-3749.

In Person: Pay at any of the nationwide customer service centers.

Entergy New Orleans Customer Support

Average Waiting time: 9 minutes.

Below you can find best ways to contact Entergy New Orleans support according to 34996 PaymentInformation users.

Phone Numbers
  • 800-368-3749 (Contact)
  • (800) 968-8243 (Support)
Email Addresses
  • webbill@entergy.com (Support)
  • 1600 Perdido St New Orleans, La 70112 (Headquarters)
  • Po Box 8106 Baton Rouge, La 70891 (Mail Payments)

Entergy New Orleans Opening Hours

Monday 9:30 AM to 5:30 PM
Tuesday 9:30 AM to 5:30 PM
Wednesday 9:30 AM to 5:30 PM
Thursday 9:30 AM to 5:30 PM
Friday 9:30 AM to 5:30 PM
Saturday 9:30 AM to 12:30 PM
Sunday Closed

More Information

Name Entergy New Orleans
Also known as entergy-neworleans.com
Social Media Facebook, Twitter, Wikipedia,
Website https://entergy-neworleans.com/
Services Offered Electric and Gas
Categories Utilities

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: 1600 Perdido St New Orleans, La 70112

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 800-368-3749

  • (800) 968-8243

Alternatively you can also email them at:

  • webbill@entergy.com

Does it have any social media page?

Yes, the company has profile(s) on :


How do I pay my Entergy bill?

Pay online – For no additional charge, you may securely log in to myAccount at com to conveniently pay your bill online. Pay by phone – You may pay your bill by credit card, debit card or electronic check by calling Entergy's pay-by-phone provider, BillMatrix, at 1-800-584-1241.

How do I check my Entergy bill?

Call 1-800-ENTERGY (1-800-368-3749) in securely to myAccount to view and pay your bills. Pay your bill by credit card, debit card or electronic check by calling 1-800-584-1241.

Where is Entergy located?

New OrleansEntergy is headquartered in New Orleans, Louisiana, and generates and distributes electric power to 2.9 million customers in Arkansas, Louisiana, Mississippi and Texas.

How do I change the name on my utility bills?

To put a utility bill in your name, call or visit the utility provider and request a bill transfer. Then, provide the company with proof of your identity, such as your driver's license, and proof of your billing address, such as your lease agreement.

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