El Paso Public Utilities Board Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your El Paso Public Utilities Board account.

El Paso Public Utilities Board Login

You can login to El Paso Public Utilities Board online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to El Paso Public Utilities Board's Login page (see below).



If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

El Paso Public Utilities Board Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at El Paso Public Utilities Board's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.



Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at https://epwu.org/.

By mail: You can mail your check to 1154 Hawkins Blvd. Po Box 511 El Paso, Tx 79961. Before sending the payment you should call the customer service number 915-594-5500 for reconfirmation.





By phone: Use the automated system to make a payment. The phone number is 915-594-5500.

In Person: Pay at any of the nationwide customer service centers.

El Paso Public Utilities Board Customer Support

Average Waiting time: 9 minutes.





Below you can find best ways to contact El Paso Public Utilities Board support according to 23252 PaymentInformation users.

Phone Numbers
  • 915-594-5500 (Contact)
  • (915) 594-5500 (Support)
Email Addresses
  • customer.service@epwu.org (Support)
Addresses
  • 1154 Hawkins Blvd. Po Box 511 El Paso, Tx 79961 (Headquarters)

El Paso Public Utilities Board Opening Hours

Monday 9:30 AM to 5:30 PM
Tuesday 9:30 AM to 5:30 PM
Wednesday 9:30 AM to 5:30 PM
Thursday 9:30 AM to 5:30 PM
Friday 9:30 AM to 5:30 PM
Saturday 9:30 AM to 12:30 PM
Sunday Closed

More Information

Name El Paso Public Utilities Board
Also known as El Paso Water Utilities
Social Media Facebook, Twitter, Wikipedia,
Website https://epwu.org/
Services Offered Water & Sewer
Categories Utilities

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: 1154 Hawkins Blvd. Po Box 511 El Paso, Tx 79961

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 915-594-5500

  • (915) 594-5500

  • 915-594-5658

Alternatively you can also email them at:

  • customer.service@epwu.org

Does it have any social media page?

Yes, the company has profile(s) on :

FAQ

How do I pay my electric bill in El Paso TX?

Pay by telephone with BillMatrix To make your El Paso Electric bill payments and/or security deposit payments over the phone, call toll-free 1-800-624-2142. Paying your El Paso Electric bill and/or your security deposit can be done online or by telephone.

How can I check my electricity bill?

To calculate your electric bill, you'll need to figure the energy usage of each of the appliances and electronic devices in your home....Calculate Energy Cost by ApplianceMultiply the device's wattage by the number of hours the appliance is used per day.Divide by 1000.Multiply by your kWh rate.www.directenergy.com › learning-center › energy-choice › how-to-calc...How to Calculate Your Electric Bill | Direct Energywww.directenergy.com › learning-center › energy-choice › how-to-calc...

How do I get my El Paso Electric account number?

You will find your customer account number in the upper right hand corner of your El Paso Electric bill. This identifies your account number in EPE's records. Please use this number when requesting information about your account.

What is the number to BillMatrix?

The Customer Service Representatives are available Monday - Friday 7:30 a.m. - 8:00 p.m. Central at 866-694-5860 to assist you in making payments, verifying payment receipt, and in providing answers to questions regarding payments on your bank statements. Can I make my BillMatrix payments over the phone instead?

Where can I pay my El Paso Water Bill?

Pay My BillMethodPay WithLocationCheckFreeCheckingOnlineChecking Credit/debit card (Visa, MC, Discover)By PhoneChecking Credit/debit card (Visa, MC, Discover)Automated Self Help Toll Free: 1-866-680-5504By MailCheck Money OrderEl Paso Water P.O. Box 511 El Paso, TX 79961-0511.3 more rowswww.epwater.org › customer_service › pay_my_billPay My Bill - El Paso Waterwww.epwater.org › customer_service › pay_my_bill

How can I find my account number for my water bill?

A. Your account number is easy to spot at the top of the bill. Your account number is comprised of two sets of numbers. The 7-digit number to the left of the dash is your customer number. The 6-digit number to the right of the dash is your account number.

What is BillMatrix number?

866-694-5860The Customer Service Representatives are available Monday - Friday 7:30 a.m. - 8:00 p.m. Central at 866-694-5860 to assist you in making payments, verifying payment receipt, and in providing answers to questions regarding payments on your bank statements. Can I make my BillMatrix payments over the phone instead?

Can I pay my water bill over the phone?

Customers can pay their water bill over the phone by calling (866) 622-8292. ... Please note that if you wish to pay your bill using a credit or debit card, you will be charged a convenience fee of 2.25%.

Where can I pay my El Paso Water Bill?

Pay My BillMethodPay WithLocationCheckFreeCheckingOnlineChecking Credit/debit card (Visa, MC, Discover)By PhoneChecking Credit/debit card (Visa, MC, Discover)Automated Self Help Toll Free: 1-866-680-5504By MailCheck Money OrderEl Paso Water P.O. Box 511 El Paso, TX 79961-0511.3 more rowswww.epwater.org › customer_service › pay_my_billPay My Bill - El Paso Waterwww.epwater.org › customer_service › pay_my_bill

Can I pay my El Paso Electric Bill?

To make your El Paso Electric bill payments and/or security deposit payments over the phone, call toll-free 1-800-624-2142. Paying your El Paso Electric bill and/or your security deposit can be done online or by telephone. Payments can be made 24 hours a day, 7 days a week (including holidays).

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