Direct Express Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Direct Express account.

Direct Express Login

You can login to Direct Express online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Direct Express's Login page (see below).



If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

Direct Express Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Direct Express's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.



Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at https://usdirectexpress.com/edcfdtclient/index.html.

By mail: You can mail your check to P.O. Box 245998 San Antonio, Tx 78224. Before sending the payment you should call the customer service number 888-741-1115 for reconfirmation.





By phone: Use the automated system to make a payment. The phone number is 888-741-1115.

In Person: Pay at any of the nationwide customer service centers.

Direct Express Customer Support

Average Waiting time: 5 minutes.





Below you can find best ways to contact Direct Express support according to 30486 PaymentInformation users.

Phone Numbers
  • 888-741-1115 (Contact)
  • (888) 741-1115 (Support)
Addresses
  • P.O. Box 245998 San Antonio, Tx 78224 (Headquarters)

Direct Express Opening Hours

Monday 10:00 AM to 6:00 PM
Tuesday 10:00 AM to 6:00 PM
Wednesday 10:00 AM to 6:00 PM
Thursday 10:00 AM to 6:00 PM
Friday 10:00 AM to 6:00 PM
Saturday 10:00 AM to 1:00 PM
Sunday Closed

More Information

Name Direct Express
Also known as us direct express
Website https://usdirectexpress.com/edcfdtclient/index.html
Services Offered Checking & Savings, Credit Card, and Other
Categories Banking & Credit Cards

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: P.O. Box 245998 San Antonio, Tx 78224

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 888-741-1115

  • (888) 741-1115

Does it have any social media page?

Yes, the company has profile(s) on :

Facebook

Twitter

LinkedIn

FAQ

How do I contact a live person at Direct Express?

First, dial the customer support toll-free number at 888-741-1115. For Hearing impaired: 1-866-569-0447. For International: 1-765-778-6290 – (Collect). Then when you get through, Choose option 3 immediately when it picks up and then you will get a human to talk to.

How do I get a direct express statement?

To request a paper statement, call the Direct Express® card toll free Customer Service Department number on the back of your card. You can also visit www.USDirectExpress.com to view your transaction history online at no cost.

Can you track your Direct Express card?

Direct Express does NOT provide a tracking number for new cards that are mailed. If you have waited for more than 10 business and your card has still not arrived, we suggest you call the Direct Express Customer Support Phone Number to find out what the issue is. Direct Express customer service gets a huge call volume.

What bank is direct express through?

Comerica BankThe Direct Express® Debit MasterCard® card – issued by Comerica Bank as the Treasury Department's financial agent – is a prepaid debit card and electronic payment option for federal benefits. The card is a Treasury-recommended, safe, convenient alternative to paper checks.

How do I report my lost Direct Express card?

Direct Express Lost Card Replacement. As soon as you find out that your Direct Express Card is lost or stolen, immediately call the Direct Express card Customer Service Department, at 1 (888) 741-1115 (toll-free). If you are calling from outside the U.S, call 1-765-778-6290 (Collect).

How do I check the balance on my Direct Express card?

You can obtain balance information at no cost by calling the Direct Express® card toll-free Customer Service Department number on the back of your card, 24 hours a day, 7 days a week, at 1 (888) 741-1115 (toll-free). You can view your account information at www.USDirectExpress.com or on the Direct Express® Mobile App.

How do I speak to a live person at Direct Express?

Instructions: Call the toll free number (888-741-1115) then select option 3 immediately when the auto attendant comes on. You will be then directed to talk to a live person. Note that hold times can be long, with some customers reporting a 30 minute or more wait time before they are able to talk to a human.

Is Direct Express Safe?

Safe & Secure The Direct Express Card is very safe. The Federal Deposit Insurance Corporation (FDIC) insures your money up to the maximum that the law allows. You get a Personal Identification Number (PIN) that you use at ATMs, online, and in stores. You choose the PIN when you activate your card.

How do I get a direct express statement?

To request a paper statement, call the Direct Express® card toll free Customer Service Department number on the back of your card. You can also visit www.USDirectExpress.com to view your transaction history online at no cost.

How do I contact Direct Express?

For all questions related to the Direct Express® card, cardholders should call:Customer Service 1-888-741-1115.Hearing impaired 1-866-569-0447.International 1-765-778-6290.www.usdirectexpress.com › contactDirect Express® - Contactwww.usdirectexpress.com › contact

Review Direct Express