Direct Energy (Energetix) Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Direct Energy (Energetix) account.

Direct Energy (Energetix) Login

You can login to Direct Energy (Energetix) online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Direct Energy (Energetix)'s Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

Direct Energy (Energetix) Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Direct Energy (Energetix)'s website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at

By mail: You can mail your check to Po Box 5008 Buffalo, Ny 14240. Before sending the payment you should call the customer service number 800-544-0182 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 800-544-0182.

In Person: Pay at any of the nationwide customer service centers.

Online Login
Customer Service

Direct Energy (Energetix) Customer Support

Average Waiting time: 8 minutes.

Below you can find best ways to contact Direct Energy (Energetix) support according to 40883 PaymentInformation users.

Phone Numbers
  • 800-544-0182 (Contact)
  • 800-544-0182 (Support)
  • Po Box 5008 Buffalo, Ny 14240 (Headquarters)

Direct Energy (Energetix) Opening Hours

Monday 9:30 AM to 5:30 PM
Tuesday 9:30 AM to 5:30 PM
Wednesday 9:30 AM to 5:30 PM
Thursday 9:30 AM to 5:30 PM
Friday 9:30 AM to 5:30 PM
Saturday 9:30 AM to 12:30 PM
Sunday Closed

More Information

Name Direct Energy (Energetix)
Also known as Energetix Inc
Social Media Facebook, Twitter,
Services Offered Waste & Recycling
Categories Utilities

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: Po Box 5008 Buffalo, Ny 14240

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 800-544-0182

  • 800-544-0182

Does it have any social media page?

Yes, the company has profile(s) on :


How do I pay my direct energy bill?

Pay by Phone: You can make a payment using a credit or debit card by calling 1-888-305-3828. We accept all major credit cards (including bank debit cards featuring the logo of a major credit card).

How do I pay my Direct Energy bill online?

To pay your bill online with Direct Energy, please follow these instructions:Log into your Direct Energy Online Account Manager ( ... Hover over Billing & Payments tab and select Pay Your Bill from the drop-down menu.Click Pay Your Bill.Enter the amount you want to pay under Payment Amount.More › faqs › payment › paying-your-bill-onlineHow do I pay my bill online? | Direct Energy › faqs › payment › paying-your-bill-online

Can I pay my direct energy bill at Walmart?

As an authorized payment center for PG&E, SDG&E and SoCalGas, customers can pay bills from these companies without incurring a convenience fee. To pay a bill, customers bring their bill stub to a participating Walmart MoneyCenter or customer service desk. Payments can be made using cash or a PIN-based debit card.

How do I find my Direct Energy account number?

You can find your electricity account number on your Direct Energy Business invoice. Look for the multi-digit account number in the upper right corner of page one, as shown below.

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