City Water Light & Power Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your City Water Light & Power account.

City Water Light & Power Login

You can login to City Water Light & Power online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to City Water Light & Power's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

City Water Light & Power Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at City Water Light & Power's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at

By mail: You can mail your check to 800 E Monroe St Springfield, Il 62757. Before sending the payment you should call the customer service number 217-789-2116 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 217-789-2116.

In Person: Pay at any of the nationwide customer service centers.

City Water Light & Power Customer Support

Average Waiting time: 8 minutes.

Below you can find best ways to contact City Water Light & Power support according to 34945 PaymentInformation users.

Phone Numbers
  • 217-789-2116 (Contact)
  • 217-789-2030 (Support)
Email Addresses
  • (Contact)
  • 800 E Monroe St Springfield, Il 62757 (Headquarters)
  • 300 S 7th St Springfield, Il 62757 (Customer Service Office)

City Water Light & Power Opening Hours

Monday 9:30 AM to 5:30 PM
Tuesday 9:30 AM to 5:30 PM
Wednesday 9:30 AM to 5:30 PM
Thursday 9:30 AM to 5:30 PM
Friday 9:30 AM to 5:30 PM
Saturday 9:30 AM to 12:30 PM
Sunday Closed

More Information

Name City Water Light & Power
Also known as CWLP
Social Media Facebook, Twitter, Wikipedia,
Services Offered Water & Sewer and Electric
Categories Utilities

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: 800 E Monroe St Springfield, Il 62757

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 217-789-2116

  • 217-789-2030

  • 217-789-2030

Alternatively you can also email them at:


Does it have any social media page?

Yes, the company has profile(s) on :

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